Privacy Policy

1. INTRODUCTION.

We at KitchRaku (“Company“) take your privacy seriously. This Privacy Policy explains the types of data we may collect from you when you visit our website https://www.cookermate.com (“the Website“), use its content, services, features, mobile applications, downloadable material and courses (“the Services“). If you do not agree with this Privacy Policy, you should not use our Website. By accessing or using this Website, you agree to this Privacy Policy and the Terms of Use found here: https://cookermate.com/pages/terms–and–conditions.

2. CHILDREN UNDER THE AGE OF 16.

All website users must be at least 16 years old. If we find out that we have received information from someone under 16, we will delete the information. If you think a child under 16 has given us personal data through the Website or Services, please contact us and we will delete the information. If we discover that a user is under 16, we will not share their personal information with any third parties unless they have given explicit permission. If you think a user is under 16, please contact the Company to prevent any personal data from being shared without permission.

3. WHEN WE COLLECT INFORMATION FROM YOU.

When you use our Website, we collect and process data such as when you access our Website, fill out forms, register, make a purchase, sign up for our newsletter, respond to a survey, or use or view our Website through your browser‘s cookies.

4. WHAT TYPES OF INFORMATION WE COLLECT FROM YOU.

A. Voluntary Information

When you visit our Website or use our Services, we collect certain kinds of information from you, such as your name, email address, mailing address, phone number, credit card information, age, sex, marital status, race, and nationality.

B. Automatic Data Collection

We also collect information automatically through cookies and other tracking technologies, such as information about your internet connection, your IP address, traffic and location data, logs and other information. This automatically–collected data helps us to improve our Website and provide better services.

C.Within the past 12 months, we have collected consumer data in four categories: basic, interaction, attitudinal, and behavioral.

5. HOW WE COLLECT INFORMATION FROM YOU.

Wordpress is the data controller. We use technologies, such as cookies, for automatic data collection. Cookies are small files placed on your computer that enable our website or service provider‘s systems to recognize your browser and remember certain information, like your preferred language and location. For advertising purposes, we sometimes share some limited aspects of this data with third parties. You can refuse to accept browser cookies by changing the settings of your browser, but this may prevent you from accessing certain parts of our Website or Services. We also use flash cookies or web beacons for automatic data collection. Additionally, you can provide information that is public or displayed on public areas of the Website, or transmitted to other users or third parties (known as “User Content“). Please note that when you transmit your User Content, it is done at your own risk.

6. HOW WE USE YOUR INFORMATION.

We use your information to understand and store information about visitors‘ preferences, to compile aggregate data about site traffic and site interactions, to provide you with requested information, products, or services, to send you notices about your account, to carry out billing and collection, for customer support, for marketing purposes, and for any other purpose that we may describe when you provide information to us. We may use automated decision–making to process your personal information for some services and products. You can request a manual review of the accuracy of an automatic decision if you are unhappy with it. We do not sell personal information or consumer data for monetary gain or valuable consideration.

7. THIRD PARTY DISCLOSURES.

Some of the content or applications on the Website are provided by third parties, such as advertisements. We do not have control over the tracking technologies used by these third parties. For more detailed information on their practices, please refer to the privacy policies of these third parties.

8. HOW WE DISCLOSE YOUR INFORMATION.

• We do not disclose any personal information that we collect or you provide to third parties.
• When processing your order, we may use the information we receive from credit reference agencies to prevent fraudulent purchases.
• We may release information as required by law or to enforce our site policies.
• Our site respects Do Not Track browser settings and does not track your online browsing activity on any other online service.
• We do not transfer personal data collected from you to third party processors located in other countries, however, our collection, storage and use of your personal data will still be governed by this Privacy Policy.

9. HOW WE STORE AND PROTECT USER INFORMATION.

A. The company securely stores your data and has implemented security measures to protect your visit to the website. These include:

• All payment information is encrypted.
• We use regular Malware Scanning.
• No data sent over the internet or via email is completely secure or free of errors. Please be aware of this when sharing personal information online

B. We will keep the personal data we process for our customers for as long as needed to provide services to them. We will also use and keep your information as required to meet our legal obligations, settle disputes and implement our agreements..

10. YOUR CALIFORNIA PRIVACY RIGHTS.

• If you are a resident of California, California law may provide you with additional rights regarding our use of your personal information. The California Consumer Privacy Act (CCPA) gives you the right to opt–out of the sale of personal information about you or your household, such as your name, postal or email address, and other personal identifying information.
• Please note that there are exceptions to this right. For example, it does not apply to information that we share with certain third–party service providers so they can perform business functions for us or on our behalf. You may opt out by emailing customer@shcoatex.com or coatexusa@gmail.com.
• In the preceding twelve months, we have not sold any personal information and our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so. To learn more about your California privacy rights, please visit https://oag.ca.gov/privacy/ccpa.

11. RIGHT TO OPT OUT.

You have agreed to receive promotional materials from the Company and have given permission to the Company to share your information with other companies for marketing purposes. 

12. YOUR DATA PROTECTION RIGHTS.

a. Everyone processing your personal data must clearly explain what they are processing, why, and who else the data may be sent to.

b. You have the right to see what data is held about you by a Data Controller.

c. You can request that incorrect data be corrected or incomplete data be completed.

d. Under certain conditions, you can ask for your personal data to be deleted, which is also called “The Right to be Forgotten“.

e. You can ask for a temporary halt to processing of personal data.

f. You have the right to ask for copies of your personal data from us or for us to transfer the data we have collected to another organization or directly to you.

g. You have the right to object to further processing of your data which is inconsistent with the primary purpose for which it was collected.

h. You have the right not to be subject to a decision based solely on automated processing.

i. The company will not refuse goods or services to individuals who exercise their consumer rights.

If you would like to exercise these rights, please contact us at customer@shcoatex.com or coatexusa@gmail.com.

13. CHANGES TO PRIVACY POLICY.

The first page of the Privacy Policy shows when it was last revised. We reserve the right to update this policy, and if we make significant changes to how we use users‘ personal information, we will notify you by email. It is your responsibility to periodically check our Website and Privacy Policy for any changes.

14. CONTACT.

You can contact us by email at customer@shcoatex.com or coatexusa@gmail.com to inquire about our Privacy Policy or to request access to, correct or delete any personal information that you have provided to us.

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